Privacy Policy

Ithaca Community Yoga (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit ithacacommunityyoga.com, attend our classes, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in two ways:

Information you provide directly

• Name, email address, and phone number when you register for classes, sign up for our newsletter, or contact us
• Payment information when you purchase classes, packages, or memberships (processed securely by our third-party payment provider)
• Health information you choose to share with teachers (e.g., injuries, pregnancy, conditions) to support your safe practice
• Communications you send to us, including emails and contact form submissions

Information collected automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent, referral source, and other usage data
• Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

• Process class bookings, memberships, and payments
• Communicate with you about classes, schedule changes, workshops, and studio updates
• Send our newsletter and promotional emails (only with your consent; you can unsubscribe at any time)
• Personalize your experience and improve our website and services
• Respond to inquiries and provide customer support
• Maintain the safety of our studio and community
• Comply with legal obligations and enforce our terms

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, including payment processors, our class booking and studio management platform (Walla, hellowalla.com), email service providers (e.g., Mailchimp), and website hosting providers
• Analytics providers such as Google Analytics, who help us understand how visitors use our site
• Legal authorities when required by law, subpoena, or to protect our rights and the safety of others
• Successors in the event of a merger, acquisition, or sale of all or part of our business

All service providers are required to handle your information securely and use it only for the purposes we specify.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly if a breach affecting your data occurs, as required by applicable law.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Make the site function properly (essential cookies)
• Understand how visitors use the site (analytics cookies)
• Remember your preferences
• Deliver relevant marketing (if applicable)

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request that we correct or update inaccurate information
• Request deletion of your information (subject to legal and business retention requirements)
• Opt out of marketing communications at any time
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email below. We will respond within the timeframe required by applicable law.

7. Children’s Privacy

Our website and online services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. For our family and kids’ classes, a parent or legal guardian must register the child and provide any necessary information.

If you believe a child has provided us with personal information without parental consent, please contact us so we can promptly delete it.

8. Third-Party Links & Apps

Our website may contain links to third-party websites, services, social media platforms (e.g., Instagram, Facebook), and our class booking app, Walla (hellowalla.com). When you click through to these third parties or use their apps, your information is governed by their privacy policies, not ours. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make changes, we will post the revised policy on this page with a new “Last Updated” date. Material changes will be highlighted at the top of this page or communicated by email where appropriate.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: